Press Release Precinct

1. Start Blogging – Blogging is old news to many. Not quite the distant past, but still not the future… sort of a Web 1.5. Is blogging what’s ‘hot’ at the moment? Well, no. It certainly doesn’t compare with chasing a link from the front page of Digg. But blogging is alive and well! It continues to be a great way to get interactively connected with your customers. ‘Dialoguing’ is the reason social marketing exists. How much time you invest in your blog is up to you, but you’ll get out what you put in. You don’t have to drive yourself crazy putting in daily entries, but you should establish a regular schedule for your blog updates. Otherwise, when people check your blog they’ll see the same-old/same-old so often that they’ll stop visiting your site… which is the whole reason you started the blog! So don’t shoot yourself in the foot by creating a blog that’s a visitor-repellent rather than a visitor-magnet.

Blogging is not a monologue. Your blog is not the electronic equivalent of Hamlet’s soliloquy. Just the opposite! Blogging is about creating conversations and joining others in progress. Take time to read what others in your industry are saying. Get in on the discussion (and get your name out there) by posting your comments on other blogs. It’s free, and again, the amount of time you invest can bring some very big returns. The beauty of blog posts is that you’ll almost always be encouraged to supply your name and URL when leaving a comment. This is a great way to build visibility and create a springboard to catapult traffic from other blogs to yours.

2. Take and Share Digital Photos – Flickr can be a tremendous marketing tool thanks to its incredibly active photo groups. The time and cost investment are minimal, and you can use Flickr to reach thousands of highly targeted prospects with compelling images of your product.

3. Be The Answer Man (or Woman) at Yahoo Answers – There’s one thing you have to provide that no one else does – your expertise. If you’re a service-based business, your knowledge is your #1 marketing tool. Yahoo Answers is a great place for you to hammer away at prospects. Imagine being the go-to person that people seek out. That’s who you’ll be at Yahoo Answers.

There’s no better way to share your expertise and make an instant and direct connection with potential customers. I know dozens of marketing pros like me who spent as little as an hour or two each week answering SEO and promotíon-oriented questions there. They tell me that they’ve been able to track big results from even that small investment of time.

4. Get Into the Movie Business – Pictures may be worth a thousand words, but moving pictures are worth their weight in solid gold marketing. Fortunately, good video cameras are cheap these days, and a short video needs little editing/production work in today’s “everyone’s a filmmaker” environment. And if you’ve got the creative “chops” to add some sizzle to a video, go for it! Be the next Scorsese, if you can. Fortunately, the software you need to add special effects won’t break the bank. The most “viral” videos are usually spontaneous and unproduced… merely “captured” by a videographer. For marketing purposes, however, a produced video is the way to go… and a how-to video featuring your product is a good choice. If the look or location of your business is a selling point, “tour” videos – of a workplace, a restaurant, the homes you sell, the real estate you landscape, etc. – are your best bet.

Marketing videos are finding a home on local search portals like CitySearch. The find-it-in-your-town site announced that local video ads will be added to its listings. YellowPages.com is also exploring the idea of video opportunities.

Upload your videos to a unique page on your website or add them to your blog page. But don’t stop there! YouTube is the most obvious – and the most active – sharing destination. And there are so many others. Just nose around the web and you’ll find ‘em.

5. Don’t Wait To Visit StumbleUpon.com – There are many so-called ‘discovery’ type sites in social marketing. The best-known are Digg, Reddit, and Netscape, but they’re also a bit complicated. StumbleUpon requires the lowest time investment. The site’s functionality makes it much quicker and easier to join groups related to your industry and add friends from those groups.

Once you’ve joined and created your lists, you can start to upload “sticky” (appealing to visitors) content and before you know it, other users will “stumble upon” what you’ve added. That’s when the “magic begins”. When visitors give your pages good feedback, your content is shown to even more users.

You can’t sell your product or service on StumbleUpon. The benefit it offers is increased traffic, which can lead to increased profíts. Those profíts are just a click away because your site is just a click away. Think of StumbleUpon as a way to raise awareness, Blog readership, grow subscribers, etc… all of which ultimately feed into your profit stream.

6. Join Up – A HUGE part of social marketing is detective work. You need to find your customers where they like to hang out. Well, if your customers are like most people on the planet, it’s pretty likely that they hang out at Yahoo Groups or Google Groups to share interests and opinions.

Fetch, Marketer! Go get those prospects.

Like Flickr, the groups at Yahoo and Google are organised into interest-based lists. When you join the lists and discussions, you can provide your expertise (there’s that word again) and become a trusted member of the community… the person that other people will want to do business with. There’s no better outcome to marketing than that!

7. Make Friends, Not Noise – As you explore social marketing opportunities across the web, be sensitive to the rules and regulations posted on various websites. As a member of a social community, it’s your obligation to play by the rules… so make sure you know them and follow them! But here’s one general rule for using these sites as marketing tools: Don’t spam the system. Flickr doesn’t want your entire product inventory posted, and they have rules against doing so. But a few high-quality photo submissions that add to the community are fine.

Whatever social marketing you do, make a contribution to the community. Try to add content and comments of value, not an endless spew of “Buy my product” messages. In other words, don’t be a leech that’s merely there to suck up prospects. Give back a little. Or, better yet, give back a lot! When you do that, you’re on the road to social marketing success. (Translation: more money than you’ll know what to do with!)

And remember, with social marketing we’re not talking about any old traffic. We’re talk about platinum, USDA Prime, pre-qualified, eager to do business, trusting, ready and willing prospects who don’t think of you as a business… they think of you as a friend.

So be a good friend. Deliver on the promise of quality and service. If you do that, social marketing will make you rích beyond your wildest dreams.

So stop dreaming and start marketing… socially.
About The Author
By Jonathan Jay: Founder and Managing Director of SuccessTrack. Helping Business Owners Make More Profit in Less Time With Less Effort. Strategies like that can explode your small business quickly, that’s why you should go right now to www.freemarketingbook.org and request a copy of Jonathan Jay’s new book “Marketing Secrets of a Multi-Millionaire Entrepreneur”, a 72 page book with hundreds of practical ideas. About SuccessTrack – www.successtrackonline.com

“Love it! Launch it!”

Oops, not so fast. Too many times I’ve seen that sentiment lead to frantic scrambling, even to disaster. Before making your revamped site live, use this checklist to make sure you’ve caught or prevented horrible new-site glitches.

1. Timing. Never, never launch your new web site on a holiday, weekend or even on a Friday. Why? Because chances are high you’ll discover something weirdly wrong with your shopping cart, images, blog or regular web pages, and the tech support you need will be closed down or just skeletally staffed. Likewise, make sure your web designer or developer will be on hand for the next day or two to quickly fix any problems that become evident.

2. Test on as many computers as you can, and request feedback with the site parked in a test location. A colleague of mine (whose experience inspired this article) replaced her old site with the new one, then asked for feedback on a discussion board. Several people reported pages looking peculiar in their browsers or receiving an obnoxious warning message instead of simply seeing the home page.

Too late, she learned she should have asked for this feedback before the site went public. What looked great and worked fine in her office had not-so-positive results in various browser and monitor combinations no one had tested the site on.

3. Match the new file names with the former ones. When your web site has been up and running for quite a while, visitors have bookmarked various pages of it or created links to your pages on their sites. You’d be foolish to sacrifice the benefit of those bookmarks and links by having all new files names and sending those looking for the old page names to an error page. Instead, as much as you can, make the new file names match the old ones and redirect any old pages lacking a corresponding new page to the nearest equivalent.

Designers and developers, focused on creating a new site for you, don’t usually take care of this unless you ask them to. I often run across this foolish oversight when updating one of my reports that has a lot of links in it, discovering article links that go to a dead link rather than to the article that was given a new URL during a site makeover.

4. For SEO purposes, keep page titles the same. Experts in search engine optimization advise that if your site was getting good traffic from search engines prior to your makeover, keep your old page titles as much as possible. (The page title is the text that shows up in the upper left corner of the browser.) To search engines, a new page title can cause the built-up search engine ranking for the page to get lost.

5. Hunt down and eliminate boilerplate copy. If your designer or developer used a template (and if so, they’ll rarely tell you they did), the template may have pre-written text on extra pages that unexpectedly become visible to your visitors. The testing described in step #2 above usually flushes out these blunders so you can purge them from the site. Unless the new site is gargantuan, you can also hunt down the unwanted content by viewing all the pages one by one from your file manager program.

6. Run a sample order and subscription signup from the new site. If possible, test the ordering and líst signup procedures from your test location before making the new site live. Sometimes the “thank you” messages don’t show up properly or orders just don’t go through correctly after a makeover. If you can’t check this from the test location, run these checks as soon as possible after making the new site live and be prepared to fix the glitches immediately. Having a non-functioning site up even for an hour can lose you sales!

7. Delete all the old pages from the server. Do this just before uploading the new site if you can, or after uploading the new site hunt for and delete any former pages that were not replaced by new ones. Otherwise, you’ll be startled later by a visitor finding pages you thought had been superseded.

8. Immediately after uploading the new site, recheck all the links and pages. Start from the home page and first systematically follow all the links in your navigation system, then follow all the links on pages that contain many links, like an index of articles or your newsletter archive. As you do this, keep your eyes peeled for any missing images. Fix any problems you notice.

9. And last, for the next four or five days, monitor all the errors that show up in your web logs. This alerts you to images that visitors aren’t seeing, pages that aren’t linked to correctly, pages that are taking too long to load for some of your visitors and other problems. Fix any remaining glitches and bask in the praise for your well-done, nicely functioning makeover!
About The Author
Marketing guru Marcia Yudkin is the author of Web Site Marketing Makeover: Improve Your Message and Turn Visitors into Buyers and numerous other books on marketing. Besides being a Webby Awards reviewer annually since 2001, she performs web site reviews for business owners and managers who want objective, constructive feedback – http://www.yudkin.com/sitereview.htm .

Let’s say you need a website, so you develop a plan, present it to a bunch of website designers, and get quotes or proposals. You’re not going to get caught with your pants down like the last time by some nerdy geek, you know the skinny kid with the scraggly beard, whose techno-babble gave you a headache, or the bizarre young lady dressed in gothic chic with the black lipstick and tattoo to match – yikes, no thanks, not this time, this time you got a plan.

Human Motivational Optimization

You read all the blogs on website design, you know all the ins-and-outs of search engine optimization, and Google Adwords. No one is going to pull a fast one on you. You know your business, your market, and your needs. Or do you?

How much do you really know about how real people interact with your website? How much do you really know about what we call Human Motivational Optimization? All the stats, logs, and number crunching analysis that forms the basis of many website development plans does not truly give you the visceral understanding of how to connect to an audience, and isn’t that what you want your website to do?

So maybe your plan is the wrong plan; it’s like planning a trip to Home Depot to buy a cabbage; it just doesn’t make sense. So how about a plan that does make sense, something simple, understandable, easy to implement, that is if you hire the right people to do it. But before we tell you the four steps to creating your very own Website Branding Plan, let’s talk about Don LaFontaine.

Every Company Needs A Movie Trailer

Chances are you don’t know who the late Don LaFontaine was, but you’ve heard his voice many, many times. Don was the most famous and influential voice behind thousands of movie and television trailers. He had a distinctive deep, gravely voice, and a writing style that reinvented the entire movie trailer format. But why should you care? Simple. Movie trailers are the ultimate elevator pitch, a short memorable performance that compels you to action, kind of like what a mission statement is suppose to do, but I’m getting ahead of myself. Let’s start at the beginning, or rather, the end.

Branding Starts With Thinking Backwards

Most people like to start a project at the beginning and work their way through until they reach the end. Makes sense, or does it? If you don’t start with where you want to end-up, it’s unlikely you’ll ever get where you want to go. Remember our cabbage? Planning a shopping to trip to Home Depot because they got cool stuff, doesn’t help if what you want is a cabbage.

Branding is no different. If you don’t start with how you want your audience to think about you, they will probably never think about you at all. So now that we got that straight let’s start our plan where it makes sense, the end.

The 4 Step Web-Branding Plan

1 The Slogan

Your slogan, you know the thing that sits underneath your logo, that simple little phrase somebody in your office came up with that makes you sound important, stuff like “the cool air conditioning company.” Most small and medium size companies don’t think too hard about this little marketing gem, and as a result they either have something really cheesy, or some meaningless platitude that has no memorable meaning at all, like “the best people for the best job.”

Just because you’re small and don’t have millions of dollars to spend on television ads promoting your pithy little motto, doesn’t mean you shouldn’t have one. That catchphrase is who you are, and how you want people to remember you, short, memorable, and to the point. I remember my sons arguing over some complicated bit of business when one of them in frustration finally said, “Enough already. Give it to me in one word or less!” a demand to articulate what was important without all the peripheral issues; a lesson all businesses should pay attention to.

2 The Story Line (Logline)

To my mind, mission statements are a totally dysfunctional marketing element, misused and abused by a bean-counter attitude, born out of trying to squeeze every last drop of information into a statement that won’t offend anybody. A wise man once said, “If what you’re saying doesn’t offend somebody, maybe you’re not saying anything” and most mission statements that are full of meaningless platitudes and toned-down amendments, fall into the category of not saying anything, at least, anything worth hearing.

Okay so let’s forget about mission statements, after all this isn’t the military, and we’re not planning the next Desert Storm. Instead let’s think loglines, or what you can think of as your brand story line.

You know those short statements you find in TV Guide, or your weekend television insert, prompting you to watch the next episode of ‘House,’ or ‘Desperate Bimbos.’ They are a short form text version of a trailer, intended to get you to watch the movie or television show. For our purposes, we want people to go to our website, and stay-tuned long enough to get our core marketing message, and not walk out half way through the presentation. So, how do we do that?

The Six Elements of Effective Web Trailers

In order for us to come up with a compelling statement that prompts people to view our website presentation, we need to refer back to our old pal Don LaFontaine. What if Don LaFontaine wrote our website trailer. How would he do it?

Don had a very distinctive style that you’ve heard a thousand times for a thousand different movies, but they all followed a similar format. Each trailer needs to cover six distinct elements, who, what, where, how, why, and when. All the things businesses should be presenting in their elevator pitch, but with one extra ingredient, personality.

Here’s the format used in many movie trailers: “In a place (where), one man (who) brings stability to chaos (what), in an epic tale that will both amaze and inspire (why)! Coming soon (when) to a theatre near you.” Sound familiar?

Let’s take our air conditioning example, you remember, “the cool air conditioning company.” Let’s say our fictitious company is called Kool Air Conditioning, their website trailer might sound something like this:

“In a town where summer heat melts the cool of the coolest homeowners, one air conditioning company comes to the rescue. When the mercury rises to eye-popping, mind numbing numbers, the men from Kool spring into action, bringing relief to the sweltering masses. The Kool Guys will amaze you with their prompt service and installation know-how. The heat is on. It’s coming sooner than you think; it’s coming this summer to your town, your neighborhood; your house. Kool, the cool air conditioning company.”

Over-the-top? Maybe, but we’ve covered all the bases, we know who (Kool), what (air conditioning), when (this summer), where (your house), why (the heat) and how (prompt service and installation know-how). Now that’s a mission statement; one with a little style, panache, and personality; one that will get you remembered and prompt your audience to action.

3 The Personality

Movies like businesses all fall into certain genres or categories. There’s the action movie format that’s suitable for sports related businesses, the chick flick style that’s ideal for cosmetic or fashion industry businesses, and the family comedy format suitable for entertainment and recreation based companies, and of course the kids movie version perfect for any business selling things for children. The point is that every company and website has to have a personality.

Many hardnosed business executives scoff at the idea of spending money on such seemingly trivial marketing concepts as company personality, but ignoring your website persona, is a big mistake. You can either invest a little in developing, creating, managing, and promoting this personality or you can let the marketplace decide for itself, or worse, find you completely redundant and irrelevant.

4 The Delivery

You may be asking yourself, this sounds good on paper, but can it really be done, and can it be done for my business, on my website? The answer is damn straight it can. Like most things in life, and in business, it’s not grasping the concept tha’s so hard, it’s implementing it.

With a little investment and a willingness to take some chances, you can be the market leader. But if you thought you could simply take your newly created movie trailer style website elevator pitch and slap it onto your website in text form, you would be mistaken. How you deliver the message is as important, and in many cases more important, than what you say.

Whether you sell lipstick, licorice, or lingerie, you probably have lots of competition, so how you deliver your message is what’s going to make the difference.

You want your website presentation to motivate people to email or phone. You want to deliver a compelling performance that is more than a sales pitch, a presentation that uses voice, visuals, words, and music to create a website personality, a lasting impression; one that is going to allow you to stand out from the crowd and give you a competitive advantage.

Nothing will convince better than seeing an actual example, and guess what, we just happen to be able to provide you with one: check out SonicPersonality.com and see what an effective website presentation sounds like. If nothing else, you may get a chuckle or two.
About The Author
Jerry Bader is Senior Partner at MRPwebmedia, a website design firm that specializes in Web-audio and Web-video. Visit MRPwebmedia.com, 136Words.com and SonicPersonality.com. Contact at info@mrpwebmedia.com or telephone             (905) 764-1246 begin_of_the_skype_highlighting (905) 764-1246 end_of_the_skype_highlighting .

A few years back, I asked someone for his dad’s email address. The son replied telling me that you just email his name. The son was clueless that there was an actual email address behind the shortcut for his dad’s name. He did not understand email, and he did not care that he did not understand it. He was able to use it in a manner that was easy for him, and that is all that really mattered.

What makes Twitter so popular to the masses is that one does not have to be tech-savvy to use the service. The new user simply needs to locate the profile of the person he or she wants to follow, and then the user simply clicks “Follow”. From that day forward, anytime the person “Followed” posts (tweets) new information to his or her micro-blog, Followers will be notified about the message in the Twitter Timeline.

The only thing that is really difficult about Twitter is that new people seldom understand that they must “Follow” someone, before they start to receive messages from others. But once someone has chosen to follow a few people, they get the idea behind Twitter very quickly.

With its’ system of 140 character micro-posts (referred to as “tweets“), users are able to communicate information to other users. Sometimes the tweeted info is a random comment, but often the tweets mean something to somebody.

For the average consumer, they can log into Twitter to update grandma about the lives of the grandchildren and to provide links to family pictures.

Although the service has been available since 2006, the Internet marketing community was really slow to catch on to the value of the Twitter community. Most Internet marketers hadn’t heard of Twitter until 2008. Even then, online marketers were slow to see any real value in the platform. But in 2009, Twitter finally hit its stride in getting the word out about its service, in large part due to the Ashton Kutcher vs. CNN Twitter Follower Challenge.

Ashton Kutcher (@aplusk) challenged CNN (@cnnbrk) to a race to one million Twitter Followers. On April 17th, 2009, Ashton became the first Twitter user to reach one million followers. CNN passed the mark a few hours later, but Ashton won the race fair and square.

Understanding The Value Of The Twitter Community

In March of 2008, Twitter was estimated to have one million active users, according to Michael Arrington of TechCrunch. But amazingly, over the course of the following year, Twitter was able to expand its user base by 32-37 times, according to which news source you trust for your data.

On July 30th 2009, the Philadelphia Enquirer reported that Twitter had “increased its user base by 37-fold to more than 32 million users worldwide, 18-20 million of whom reside in the United States“.